Responsible Gaming
Introduction
At marcosraya.com, we are committed to promoting responsible gaming practices. Wheel Out and all casino games should be enjoyed as entertainment only, not as a means to earn money or solve financial problems. Gaming should never interfere with your personal, social, or professional life. Please gamble responsibly and within your means.
Age Verification
You must be at least 18 years of age (or the legal age for gaming in your jurisdiction in India) to access and play on our platform. We strictly enforce age verification and reserve the right to request proof of age at any time. If you are under the legal age, please do not attempt to register or play.
Warning Signs of Problem Gambling
Please be aware of these warning signs that may indicate a gambling problem:
- Chasing Losses: Attempting to recover money lost by gambling more
- Concealing Gambling: Hiding gambling activities or amounts spent from family and friends
- Loss of Control: Being unable to stop or limit gaming sessions despite wanting to
- Neglecting Responsibilities: Prioritizing gaming over work, school, or family obligations
- Financial Strain: Using money meant for bills, rent, or essentials to gamble
- Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
- Escalating Stakes: Needing to gamble with larger amounts to achieve the same excitement
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gaming
- Relationship Problems: Conflicts with loved ones due to gambling behavior
- Lying About Gaming: Dishonesty regarding time spent or money wagered
If you recognize any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools
We provide the following tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, monthly)
- Loss Limits: Establish a limit on the amount you are willing to lose in a gaming session
- Reality Checks: Enable periodic reminders during gaming sessions to help you stay aware of time and money spent
- Session Time Limits: Set a maximum duration for each gaming session
- Self-Exclusion: Voluntarily exclude yourself from our platform for a specified period (days, months, or years) if you feel you need a break
To access these tools, visit your account settings or contact our customer support team.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organizations:
India
- Gamblers Anonymous India – Support and self-help groups for problem gamblers across India
- AASRA (Attempting to Alleviate Sorrow through Accelerated Assistance) – Helpline: 9820466726 – Provides counseling and support for various issues including gambling addiction
- iCall – Emotional Support Helpline – Phone: 9152987821 – Available 24/7 for those in distress
International Support Organizations
- UK – GamCare: www.gamcare.org.uk – Free counseling and support services
- UK – GamStop: www.gamstop.co.uk – National self-exclusion scheme
- Australia – Gambling Help Online: www.gamblinghelponline.org.au – Counseling and support services
- Canada – Responsible Gambling Council: www.responsiblegambling.org – Resources and support
- USA – National Council on Problem Gambling: www.ncpgambling.org – 1-800-522-4700 (National Problem Gambling Helpline)
- Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA): Telephone Counseling: 0800 1372700 – Free and confidential support
Call to Action
If you or someone you care about is experiencing problems with gambling, please seek help today. There is no shame in reaching out. Professional support and resources are available to help you regain control and improve your well-being. The organizations listed above are equipped to provide confidential assistance and guidance.
Remember: Your health and happiness matter more than any game.
Last Updated: 2026